Shipping & Delivery

Where does my order ship from?

We have different fulfillment hubs all across the world: Based on your shipping selection, we route your order to the respective fulfillment hub.

How long does shipping take?

Here at MSL Hair,  we pride ourselves on being one of the few brands that  provide our customers with top quality hair that are made to order on the market. That means that our hair and wigs could take between 5-7 days to produce, however you will have the peace of mind that each pair is made to your exact specifications and will have a longer life due to the fiber being more healthy and fresh.

**Due to increased demand, we estimate shipping times will take between 5-15 business days. In the future, we will offer an express shipping option.

All packages will have tracking info attached.


If I need to change the address on my package, how can I ?

We are more than happy to assist you with changing the details on a package before it is fulfilled - if you need assistance in doing so please reach out to us at

If your package has already been sent, you will have to deal directly with the courier to track down your package and get it redirected.


I didn't receive all of my products, where are the rest?

Occasionally we may ship your packages separately. If that is the case then just check your inbox - we would have sent two separate emails where you can track your packages.

If you haven't received a separate tracking number or you think there has been a mistake then please reach out to us at


Where does MSL Hair ship to?

We ship worldwide.



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